Privacy Policy
Last updated: October 7, 2026
At StackNoble, we understand that your privacy matters. This policy explains how we collect, use, and protect your information when you use our learning management system and exam platform. We’re committed to being transparent about our practices and giving you control over your data.
If you have questions, reach out to us at info@stacknoble.com
For users in India, StackNoble processes personal data as a Data Fiduciary under the Digital Personal Data Protection Act, 2023 (“DPDP Act”). Section 8 of this policy explains how to reach our Grievance Officer directly.
1Information We Collect
Account Information
When you create an account, we collect your name, email address, and phone number. If you’re a student, your institution may also provide us with a student ID number. We use this to set up your account and communicate with you about courses, exams, and platform updates.
Learning Data
As you use StackNoble, we track your progress through courses, quiz scores, assignment submissions, and exam results. This data is only visible to you, your instructors, and administrators at your institution.
Class Schedule & Attendance Data
If your institution uses StackNoble to run classes, we record each class you are scheduled for and whether you were marked present, absent, late or excused, together with who recorded it and when. If you are a teacher, we also record the classes you teach, when you opened and submitted each attendance sheet, and any later correction made by your institution’s administrator, along with the reason given. Teachers see only the name, roll number and student ID of the students in their own classes when taking attendance.
Assignments & Automated Grading
When you take an assignment, we record the answers you save, when you started and submitted, whether it was submitted automatically because the time ran out, and the marks you received. Written answers are marked by an automated AI service: your answer and the question are sent to that service, without your name or contact details, only to produce a mark and short feedback. Code answers are run on a secure code-execution service to check them against test cases. Your teachers and your institution’s administrators can see your answers, marks and how long you took. Your marks and the correct answers are shown to you only once your teacher or administrator releases the results. They may also allow you to retake an assignment, in which case the new answers replace the earlier ones.
Exam Proctoring Data
When you take an exam using our secure exam app, we may collect webcam recordings, screen activity, and violation logs to maintain exam integrity. This data is collected only during proctored exams and reviewed solely when there’s a concern about exam integrity.
Technical Information
We automatically collect certain technical data including your IP address, browser type, device information, and interaction patterns. This helps us keep the platform running smoothly and fix issues quickly.
2How We Use Your Information
We use the information we collect to:
- •Provide and improve our learning platform and exam services
- •Track your progress and generate reports for you and your instructors
- •Send you important updates about courses, exams, and your account
- •Maintain exam integrity through proctoring when enabled
- •Troubleshoot technical issues and keep our systems secure
- •Comply with legal obligations and protect our rights
3Who We Share Your Data With
We don’t sell your personal information to anyone. We only share your data in these limited circumstances:
Your Institution
If you’re using StackNoble through a school or organization, we share your learning data, exam results and class attendance with administrators and instructors at that institution. They need this information to manage courses, run timetables, follow up on attendance shortfalls and evaluate student performance. Attendance reports prepared by the institution may be downloaded by its authorised staff.
Service Providers
We work with trusted third-party services for hosting, video streaming, email delivery, analytics, code execution, and AI services (for example, to mark written answers). These providers only access the data they need and are contractually obligated to protect your information.
Legal Requirements
We may disclose your information if required by law, court order, or to protect the rights and safety of StackNoble, our users, or others.
4How We Protect Your Data
We use industry-standard measures to protect your information:
- •Encryption of data in transit and at rest
- •Secure authentication and password hashing
- •Regular security audits and updates
- •Strict access controls limiting employee data access
While we do our best to protect your information, no system is completely secure. If you notice any suspicious activity, please contact us immediately.
5Your Rights and Choices
As a Data Principal under the DPDP Act, you have the right to:
Access Your Data
You can view most of your information directly in your account dashboard. If you need a complete copy, or a summary of how it’s being processed, contact us and we’ll provide it within 30 days.
Correct or Update Your Information
You can update your profile anytime in your account settings, or ask us to correct or complete any inaccurate data we hold about you.
Withdraw Consent
Where we rely on your consent to process data, you can withdraw it at any time, as easily as you gave it. Withdrawing consent doesn’t affect processing we already completed lawfully before the withdrawal, and may mean some features of the platform stop working for you.
Delete Your Account
Contact your institution’s administrator, or us directly, to request account deletion. We’ll act on erasure requests unless we’re legally required to keep something (for example, exam integrity records your institution needs for its own compliance).
Nominate Someone
You can nominate another individual to exercise these rights on your behalf in the event of your death or incapacity, by writing to us at the contact below.
6How Long We Keep Your Data
7Students Under 18
8Governing Law & Grievance Redressal
This policy, and our processing of personal data for users in India, is governed by the Digital Personal Data Protection Act, 2023 and its Rules. If you believe your rights under this policy or the DPDP Act haven’t been respected, you can raise it with us directly before going anywhere else:
Grievance Officer
Email: info@stacknoble.comWe aim to acknowledge and resolve every grievance within 90 days. If you remain unsatisfied with our response, you have the right to file a complaint with the Data Protection Board of India.
9Changes to This Policy
Questions About Privacy?
We’re here to help. If you have questions about this policy or how we handle your data, please reach out to our privacy team.
Email: info@stacknoble.com